Frequently Asked Questions
Who can benefit from the NHTD or TBI program?
The NHTD and TBI programs may help individuals who need support with daily living but want to remain safely at home instead of entering a nursing home.
What kinds of services can be provided through the program?
Depending on eligibility and individual needs, services may include home care support, therapies, medical equipment, community-based resources, and other services that help participants live safely and independently.
Does my loved one have to be in a nursing home to qualify?
Not always. The NHTD program supports both individuals transitioning out of nursing homes and those who want to prevent nursing home placement in the first place.
What if my loved one is currently in a rehabilitation facility?
Many individuals in rehabilitation or skilled nursing settings may be eligible for support through NHTD or TBI to help plan a safe transition back home. We can help families understand the next steps.
How do I know if my loved one qualifies?
Eligibility depends on Medicaid status, medical needs, and level of care requirements. The best way to find out is to speak with a coordinator. We will guide you step by step.
Can we choose our services and providers?
Yes. These programs are designed to support independence and choice. We help build a plan that reflects the participant’s needs, goals, and preferences.
How long does it take to get approved?
Approval timelines vary based on each individual situation and required documentation. Align helps move the process forward efficiently and keeps families updated throughout.
What if we need help urgently?
If you are facing a sudden change in health or discharge planning, contact us right away. We’ll help you understand your options and move quickly with the next steps.
Can family members still be involved in the care plan?
Absolutely. We welcome and encourage family involvement. We work as a team with the participant and their loved ones to create the best possible plan.
What if my loved one’s needs change over time?
That is okay. Care is not one-size-fits-all. We continue to monitor services and adjust the plan as needed so that it supports the participant’s current needs.
What is service coordination, and why is it important?
Service coordination helps organize care, connect services, manage communication, and advocate for the participant. It ensures the plan stays on track and families do not have to manage everything alone.
Do you work with hospitals, discharge planners, and social workers?
Yes. We collaborate with healthcare professionals, rehab facilities, and social workers to support safe transitions, strong care planning, and community-based support.
What areas do you serve?
We proudly serve New York City (all 5 boroughs), Westchester County, and Long Island (Nassau & Suffolk).
Does this cost my family anything?
Service coordination and approved services are covered by Medicaid for eligible participants.
How Do I Get Started?
Give Us A Call
Get on the phone today with one of our friendly coordinators at 718-957-0006
E-Mail Us
Get in touch via e-mail with any of your questions info@aligncoordination.com