medicaid waiver programs

How The Process Works

The Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Medicaid Waiver Programs were designed to give people an alternative to nursing home placement.

These programs focus on community-based care, allowing individuals to receive services such as home care, therapy, and support while living at home.

Step 1 Speak with a CoordinatorHand holding a sign reading “We understand your needs,” representing guidance with Medicaid Waiver Programs in Brooklyn, New York

Step 01

Speak with a Coordinator

Starting the conversation

This is your opportunity to share your concerns, ask questions, and learn whether the NHTD or TBI program may be right for your situation.

Step 02

Eligibility Review

Understanding your options

Our team reviews Medicaid status, medical needs, and level-of-care requirements. Many families are relieved to learn that they or their loved one may qualify for community-based care.

Care professional reviewing information with an older adult, representing Step 2 eligibility review for Medicaid Waiver Programs in Staten Island
Care professional assisting an older adult with paperwork, representing Step 3 application and documentation for Medicaid Waiver Programs in the Bronx

Step 03

Application & Documentation

We help guide you through the checklist

We help gather medical records, complete required forms, and submit documentation. Our goal is to reduce stress, avoid delays, and keep the process moving forward smoothly.

Step 04

Life Planning & Service Plan Development

Care built around the individual

Together, we create a personalized Life Plan that reflects goals, preferences, daily routines, and support needs,  making care meaningful and respectful.

Care professional assisting an older adult with personal care, representing Step 4 life planning and service plan development for Medicaid Waiver Programs
Care professional sharing a supportive moment with an older adult, representing Step 5 program approval for Medicaid Waiver Programs in Suffolk County

Step 05

Program Approval

Opening the door to services

Once approved, participants gain access to Medicaid Waiver services designed to support independence, safety, and quality of life at home.

Step 06

Ongoing Service Coordination & Advocacy

A partner who stays with you

Our role does not end at approval. We continue to coordinate services, monitor care, advocate for needs, and adjust plans as life changes.

Care professional providing ongoing support to an older adult, representing Step 6 ongoing service coordination and advocacy for Medicaid Waiver Program

Ready to take the first step?

Speak with a coordinator today to check eligibility and explore your options.

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